Transcript
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This is Crappy to Happy, and I am your host,
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Cas Done. I'm a clinical and coaching psychologist. I'm mindfulness
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meditation teacher and of course author of the Crappy to
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Happy books. In this show, I bring you conversations with interesting, inspiring,
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intelligent people who are experts in their field and who
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have something of value to share that will help you
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feel less crappy and more happy. Welcome, Welcome to another
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episode of Crappy to Happy. Two quick things note your self.
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I have to change that intro because it still says
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I bring new conversations with interesting inspiring guests. And that
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intro was recorded when all we were doing was guest interviews. Literally,
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the show was all interviews and there were no solo episodes.
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We started to add solo episodes and so there's probably
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more solo episodes than guest interviews. Don't worry, there are
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guest interviews coming. There are plenty. And the second thing
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I want to say, if you're a bloke and you
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love Crappy to Happy, I am so happy to have
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you here. It has been brought to my attention more
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than once that there are plenty of men who really
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get value from the podcast. And I am constantly talking
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about women and two women, and that is partly because
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it was kind of put to me that that's what
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I should do, that I should really try to speak
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to one particular demographic I guess, and the majority of
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listeners indeed are women, but not all. Then you're not
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all women. I know there are men listening. So I
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apologize if I have made you feel excluded, and I
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will certainly keep that in mind in future. I love
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having you here. Thank you. And then my Beyond Confident
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group coaching program, which focuses on overcoming imposter syndrome and
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cultivating self confidence. Again, all of the marketing messaging around
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that is really about women, and in the program we
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do talk about gender bias and stuff like that that
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impacts women in the workplace, so there is a female focus.
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But you know what, it's opening up again in July,
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and if you want to join and you're a bloke,
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I'd love to have you in the program. So that's that.
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Let's talk about burnout. I wanted to bring this topic
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up again because it's a topic that hasn't just gone away.
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It is still very prevalent, and I wanted to just
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share today a few ideas for you to think about
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in terms of what you can do or how you
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personally might be inadvertently contributing to your own risk of burnout. Now,
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let's just start with definitions. Burnout is a consequence of
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long term, unresolved stress. The World Health Organization a few
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years ago identified burnout as a workplace phenomenon. They don't
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call it a medical condition, but it's a workplace syndrome.
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It's a workplace phenomenon, and it particularly has three dimensions.
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The first of those is that it is characterized by
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feelings of energy depletion, exhaustion, like completely physically mentally broken,
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basically nothing left in the tank, not just a bit tired,
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completely burnt out. Second one is psychologically feeling distance from
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your job, feeling negative, cynical, detached, really not emotionally engaged
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in your work, and you know, detached and negative. I
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guess the third one is reduced professional efficacy. Now, efficacy
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means how good you are at what you do, how
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effective you are at what you do. I think it
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is more like it is a decrease in your feelings
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of accomplishment, your perception of your own efficacy. It may
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well be that your performance does slip when you're burnt out.
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I mean understandably if you're very unwell and really struggling,
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but it also I think it's really characteristic of burnout
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to believe that you're not doing a good job even
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when you are doing a good job, which is why
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you keep on pushing yourself and feeling down on yourself
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and feeling like it's your fault and you're not doing
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enough and what's wrong with you, etc. So they are
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the three kind of criteria for burnout according to the
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World Health Organization. Now, what I want to say is
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we will talk about workplace burnout today, but I do
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also want to make the point that burnout is not
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just It's not just a workplace issue. You can have
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maternal burnout or parental burnout from caring for children. You
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can have care burnout caring for anybody who is chronically
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unwell if you're in a caring role. Even when we
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talk about workplaces, the professions that are most susceptible to
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burnout tend to be caring professions. Medical professions and teachers
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are the most susceptible to burn out. Academics, UNI students,
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PhD students. There can be that kind of scenario where
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people burn out athletes, high performing athletes, overtraining, overscheduling, constantly
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pushing themselves unrelenting standards, not getting enough break. So there's
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lots of different areas that where individuals can be affected
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by burnout, can really suffer the consequences of burnout. I
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just want to make that really clear. But the consequences
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are really devastating, and it can creep up on you
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and you can end up in a really bad place
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before you've really twigged that something is wrong and can
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take a really long time to recover when you have
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completely burnt out. I mean the effect on literally every
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system and your body, your adrenals, all of your whole
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immune system, mendocrine system. You can experience high blood pressure,
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heart issues, panic attacks, anxiety, depression. Then it flows on
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an impact. So obviously your personal relationships with people around
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you impacts every area of your life and takes a really,
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really long time to recover. So I think it's important
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to just take a minute to come back and re
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examine what some of the things are that contribute to burnout.
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And I want to talk specifically about the stuff that
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is not to do with your work environment. So, first
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and foremost, burnout is largely a problem of the organization.
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It is a problem of management styles, poor leadership, poor management,
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lack of communication, not rewarding staff, expecting too much from people,
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under resourcing people, undervaluing people, not having appropriate grievance systems
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in place, or appropriate systems or reporting structures where people
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can go to somebody if they are really being put
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under too much pressure, if there is too much expectation
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put on them and they can't effectively do their job
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with the resources and in the time that they're expected to.
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So there's all of these workplace situations, poor relationships, just
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unchecked bullying and unfairness, favoritism. So these all of the
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things that happen in workplaces that will contribute to your
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chronic stress and that can ultimately lead to you experiencing burnout.
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I am not for one minute saying that if you're
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experiencing burnout, if you are struggling, if you're experiencing chronic
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stress in your workplace, that this is all a you problem.
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Not for one minute. Please don't interpret me the wrong way.
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What I am saying, what I do want to say
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is that I think it is important for all of
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us to be really cognizant of the kinds of personality
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traits and the kinds of patterns and behaviors that we
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as individuals might fall into, you know, to our own detriment.
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That's the kind of stuff that I want to talk
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about today. So, having just established that there are a
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lot of issues to do with the organization and the
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workplace that are going to be the major causes of
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burnout as an individual having unrealistic expectations. Now, the organization
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might have unrealistic expectations. Absolutely, that might be the case,
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But what about you and your expectations? Are you constantly
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trying to meet impossible standards that you set for yourself?
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So this is the kind of stuff that I want
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you really reflecting on. If you are feeling really overly stressed,
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you might not be at the point of burnout just yet,
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but if you're feeling really stressed at work, if you're
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feeling really stretched, really stretched too thin, these are the
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kinds of things I want you to start thinking about.
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Are you holding yourself to impossible standards that might look
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like not asking for help knowing that you're going to
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struggle to meet a deadline, but feeling uncomfortable or not
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registering that maybe this is too much for you to
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do in this amount of time, or perhaps you want
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to bring in some extra recruits to help you to
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get this over the line. And there are just some people,
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people particularly, who have more of that avoidant attachment style.
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If you're a person who grew up in a family
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where you were emotionally very self reliant, if there wasn't
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much available nurturing for you, if you were kind of
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expected to just pull your socks up and get on
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with it and look after yourself as a little one,
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then you may naturally have grown up with that kind
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of more of avoidant attachment style, which is often characterized
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by this very fierce independence, very strong sense of self reliance.
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Just doesn't even occur to you to ask for help.
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You just do it all yourself. And it's good to
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know that about yourself, right, It's really good to know
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that about yourself, because it could be to your own
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detriment and maybe you need to ask for help. You know.
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It could be that you're really fully believe that you
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can get these three projects over the line in whatever
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ridiculous timeframe, and actually maybe that's you know, probably not
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going to work unless it's at significant costs to you
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in terms of your work life balance, your sleep, your
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self care routines, and things that you need to do
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for yourself to look after yourself and your well being.
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Perfectionism if you're a perfectionist, Now, perfectionism, don't get me wrong.
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If you hold yourself to a high standard and you're
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really got meticulous attention to detail, you're a dot. The
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eyes cross the t's like, I love that. I love
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that for you, I love that about you. We've got
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to be considering the impact of overthinking, constantly double checking,
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constantly rereading, regoing, over making tweaks, making little changes, constantly
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feeling like something is not quite up to scratch, never
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resting because there's always more to do. That kind of
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maladaptive perfectionism is going to take you straight to chronic
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stress and burnout. Maladaptive, unhealthy perfectionism is exactly what it
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what it says. It is unhealthy and unhelpful to you. Now,
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there is a big difference between a perfectionism that is
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a striving for excellence. I want to really do a
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good job, but also not having my sense of self
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worth attached to the outcome that I achieve, not being
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completely shattered by not producing something that's perfect, because you
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know that you gave it your all and you did
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your best, and there is no such thing as perfect.
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The unhealthy kind of perfectionism is more driven by a
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fear of being judged or criticized or rejected, or an
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internal belief that you are not good enough, that nothing
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that you do is good enough, and that therefore you
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feel it in your gut right you will feel it
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as an anxiety. This needing to overthink, double check, reread, redo, tweak, edit,
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think about things long past when you should be, you know,
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going home and still thinking about things. That kind of
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overthinking perfectionism. It's time wasting, it's energy wasting, it's emotiontionally taxing,
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and it's unnecessary. So that might be something to think
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about if you recognize that in yourself being a people pleaser,
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having poor boundaries, having difficulty saying no. It's one thing
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to say that the organization shouldn't be asking you to
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do this extra stuff, but when somebody does, if somebody
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does ask you what your workloads like, can you take
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this on? Do you have the capacity? If your instinct
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is to say yes, even though maybe that's going to
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cause you to be really really stretched, but you're not
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comfortable to say no, and you just want to do
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a good job and you just want to make people happy,
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or you're thinking about, oh, well, who else is going
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to do it? Because they're all overstretched, So I'll take
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it on, sacrificing your own physical health, mental health, work
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life balance in order to take something on and say yes,
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because you're so concerned about everybody else's workload that they're
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also busy, they can't handle it. I've got to do it,
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and genuinely taking that responsibility on yourself when it may
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not necessary be expected of you. Again, this all comes
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back to, like, on the inside, how much do you
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believe your needs matter, your work life balance matters you
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having a manageable workload because your needs are as important
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as everybody else's. And I'm not suggesting that you prioritize
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your needs over everybody else's, but that you give your
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own needs as much consideration as other people's if you
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are taking on things and saying yes to things because
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you're concerned about what other people are dealing with. Another
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bit contributed which has been identified is a misalignment with values.
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If what you're doing feels really out of sync with
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what matters to you, your personal values, the things that
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are just important to you in life. If your work,
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whether it's just the organization, whether it's what you're being
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asked to do, the whole career potentially might just be
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not a good fit for you. And maybe you've gone
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down this path and it's not the thing for you,
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Like it is not what makes you happy, It doesn't
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tap into your skills, it doesn't feel good for you,
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it doesn't give you any opportunity for growth. It just
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doesn't feel right for you, and it might be worth
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taking a step back to reconsider what you might do instead.
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Now that's a tricky one, okay, because that can feel
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really hard. To just up and go in a different direction,
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can feel really challenging. If there are financial considerations, you know,
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just the whole, if it involves retraining or making a
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big change, if you've been doing something for a long time,
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it can feel difficult. Sometimes it can feel impossible. But
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I think having the willingness giving yourself permission to open
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your mind to the possibilities, to give some consideration to